One Product with more "first ever" features...            ...in more than 20 years in this industry!

The Ultimate Range™ was a tremendous success at the NAFEM Show in Orlando, FL.  With more “first ever” features and options introduced in one product more than 20 years in this industry.

1.      Hundreds of Configuration:  You can create hundreds of configurations.  www.BuildMyrange.com™ is an innovative website do design your own range, is easy to use and is sure to impress all visitors.

2.      The burners: You can choose from 3 different burners. 

a.       Our traditional Life-Time Warranty, high efficiency, Non-clog one piece burner.

b.      S-Aute™ Burner – Shaped like a star or for those younger at heart, like a snow flake, this burner will satisfy all needs, not just sauté.

c.       PyroMax™ Burner- With 40,000 BTU, it is the most powerful burner used on a restaurant series range.

3.      The Grates:

a.      Our Regular SB-HD Grate™ has nothing regular any more.  It has been revamped, reinforced and made more heavy duty than any other grates in the market. 

b.      S-Wavy™ Grate – Not only is our wavy grate the only one used on a restaurant range, but it is the only one with bowls. 

c.       18” PyroGrate™ – 40,000 BTU burner is used for the first time on a restaurant range. 

4.      Snap Action Thermostat: Eliminates the complications of the modulating, by-pass that has been the source of considerable headaches

5.      Ulti-Safe™ Manual Gas Shut Off – Differs from others in the market because it shuts the gas off the entire range and not the top only. 

6.      Ultimate Hybrid™ Dual-RangelaceType – Southbend, indeed, has pioneered the term “Hybrid” in our industry.  The UltimateRangelace offers the option of having a gas top with an electric oven. 

7.      Electronic Spark Ignition Option in Oven Base – Makes it easy to reignite.

8.      Electronic Spark Ignition on Open Burners – Eliminates the challenge of lightening the pilot lights manually.

9.      KoolTouch® Metal Knobs: These proprietary metal knobs will once and for all stop the debate of plastic knobs Vs metal knobs that has been raging in the market for year. 

10.  Stainless Steel Burner Box and Crumb Drawer: The burner box is the single component in a range that determines the durability of the range the most.  As part of the structure of the range, this component cannot be replaced when corroded or pitted. 

11.  All-Enameled Oven Cavity – Thick gage, heavy duty oven enameled from both sides to prevent any corrosion.  The hidden side of the cavity has as thick of an enamel coating as the cooking side of it.

12.  Even-Heat™ Oven Burner – U-Shape heavy duty burner design to give even heat, not just from side to side, but its uniquely distributed gas ports compensate for the air draft creating an even heat, front to back, as well.

13.  Counter Weight Balanced Door – Another first in the marketplace, the UltimateRange is the first and only restaurant range with counterweight doors.

14.  www.BuildMyRange.com™ – This website takes the science out of specifying and designing a range to your own needs.  It empowers the dealer and the end user to take control and find solutions to her/his own needs and wants.  It brings the dealer and the operator right to the production line in our factory

15.  24/7 No Quibble Warranty™ – All of the above supported by the most powerful warranty in the industry and a team of experienced Engineers and Technical Support Experts with over 250 years of combined experience.

Legendary Southbend Customer Support – Our legendary commitment to stand behind our equipment until our customer is satisfied will continue to be our way of life.

         Sincerely,

         Nestor Ibrahim / President
      

Dear Valued Employees, Family and Friends...                                                    ...Thank You!

        I want to thank each and every one of you who attended the company picnic.  We had a record attendance and record fun.  It was great to see you all in an environment of relaxation and enjoyment.  For the few that did not have the chance to attend, we hope to see you at the Christmas Party.

        These types of activities rank very high in priority for me because it gives us the chance to know each other outside of the pressures of the day-to-day work in the shop and at the office.  It also removes the employer/employee and the superior/subordinate relationship to give way to the true friendship we all want to enjoy.  Seeing you with spouses, your children and grand children was indeed, priceless.

        The country, and actually the world, is going through a tough economic situation and of course this has had its impact on Southbend.  Luckily we are part of a larger entity: The Middleby Corporation, which has insured our stability and continued aggressiveness in the market.  The silver lining of these tough times is that they serve to differentiate good companies from great ones.  As they say: Survival of the Fittest.  Luckily, we have been working for the past 5 years to improve the fit our company and today we can be assured that we will come out of this recession as a better organization.

        In spite of a tough year, we continue to invest in Southbend.  In the past few weeks, we have installed a brand new, state of the art Amada punch cell.  Rob Taylorers continues to pursue the acquisition of more capital equipment from our sister company, Wells Manufacturing.  At the same time, we invested in strengthening our Sales Team by bringing Jim Baxter back from the National Accounts Team.  We hired Andrea Mouawad as Director of Sales in the North East and Don Smith as Director of Sales for the West Coast.  With these steps, we now have the most powerful Sales Team the company has had in many years.

        We have also formed the Quality Control Department consisting of Phillip Knott, Nick Dennis and Diego Pena.  You are all familiar with all three of them.  With over 30 years total experience at Southbend, I count on this team to take the quality of our products to the next level and allow us to penetrate high end markets and attain better customer satisfaction.  I ask that you all pitch in and take your own personal work to a higher level.  We will ask you to adapt to the changes that the Quality Team will need from you.  In short, I ask that you invest in yourself just like the company is investing in you.                  
 

        As we move forward we will continue to introduce new initiatives.  Maintenance of our capital equipment and employee training will take center stage.  We will continue to look for initiatives to improve the working environment in the shop as well as in the office.  Our Management Team: Andy Showerman, Brad Willis, Chris Krupp, Dianne Heath, John Perruccio, Phillip Knott, Rob Taylor and Scott Miller will continue to look for ways to improve our working environment in the shop as well as in the office.  Rob Taylor recently launched a program to incentivize you for ideas you may submit to improve the company and/or the product. 

We will continue to listen to you, to our Reps and to stay close to the customer.
 

As always, I am available to every one of you.  Those that have tried me in the past know that I am always willing to listen and address your concerns with utmost confidence.  Feel free to walk in my office every time I am there or call me on my cell phone (561.809.2331) any time of the day, any day of the week.


         Sincerely,

         Nestor Ibrahim / President